Vistara-Irfan Pathan debacle: Airline reacts to cricketer’s allegations, assures ‘corrective measures’ | Aviation Information

Indian cricketer Irfan Pathan mentioned that he and his household had a foul expertise with Vistara when flying from Mumbai to Dubai. Vistara has promised “corrective measures” in response. The airline acknowledged the state of affairs in a tweet on Thursday evening and promised to ” take all corrective measures as required.” Sharing his expertise on the micro-blogging platform on Wednesday, the cricketer mentioned: “At present, I used to be travelling to Dubai from Mumbai by Vistara Flight UK-201. On the check-in counter, I had a really unhealthy expertise, Vistara was involuntarily downgrading my ticket class which was a confirmed reserving.

“I used to be made to attend one and half an hour on the counter for a decision. Together with me, my spouse, my eight-month-old, in actual fact, and 5 years previous little one additionally needed to undergo this. Irfan went on to say that the airline staff handled him and the opposite clients horribly. He gave the authorities directions on find out how to forestall future conditions like this. Irfan claimed that on account of the airways’ overselling of tickets, passengers suffered.

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“The bottom workers had been impolite and giving varied excuses. Actually, a few passengers additionally needed to undergo the identical expertise. I don`t perceive why they oversold the flight, and the way is that this even permitted by the administration? I’d request the involved authorities to take quick motion on these incidents in order that nobody has to undergo the identical expertise as I did.”

It’s to be famous that different members of the cricket fraternity got here in Irfan Pathan’s help, former Indian Cricketer Aakash Chopra tweeted, “Hey @airvistara, completely surprising from you.” As well as, Civil Aviation Minister Jyotiraditya Scindia additionally took observe of the matter and urged the airline to deal with the difficulty he tweeted, “Sorry to listen to this, Irfan Pathan.” He additional added, “Vistara, please study and reply.”

With inputs from IANS

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